Customer Service & Support From Lisen Automation

Remote service

Uninterrupted service throughout the year
Lisen Automation specialists provide professional suggestions and experience for the on-site working team and set up remote controlling system. The professional team of Lisen Automation can provide un...
Telephone technical support
When there is an unexpected system shutdown, Lisen Automation telephone service line is open all year round for diagnosing and remote solving your problems. If necessary, a professional maintenance te...
Remote diagnosis
In order to better provide the customer with telephone technical support service, Lisen Automation can diagnose and solve problems in real-time, guarantee system availability as much as possible and r...
Remote monitoring
Remote monitoring program promotes system supporting service of Lisen Automation to a new level. Adopt effective tool to improve system performance, and that is taken as preventive maintenance plan. T...
Important and necessary system support
Lisen Automation software is the interface between software and IT hardware, with high reliability. Extended software support plans can include daily inspected system data, server structure and softwa...
Caring maintenance
As business requests are changing constantly, your software will also need to change correspondingly. Regularly disposing of patch, upgrading safety level and cluster test are all effective measures f...

Resident service

Resident service team
The resident service agreement is that Lisen Automationt will provide you with a good cost-performance solution when the existing manpower is scarce. We will set up a team that is composed of professi...
Protect your investment
Compared to extra system repairing and shutdown cost, the investment of resident service for system maintenance is more cost-effective for choosing. Though there is hotline service provided, resident ...
Service level agreement
Provide troubleshooting and technical support of daily system problems. Maintenance cost includes workforce cost. Shutdown and parts can be traceable and measurable. Working efficiency and production ...
Flexible agreement
Resident team of Lisen Automation links the services to your business operations, which means they can quickly respond to your daily requests to help you realize your strategic target. Our resident se...